Privacy Policy

KBRO PRIVACY POLICY
1. About our Privacy Policy
Kbro Apps PTY LTD (“we”, “us” or “our”) recognises the importance of privacy and is committed to
protecting the privacy of individuals when handling their personal information. We handle personal
information about individuals for purposes relating to our functions and activities involving the provision of a
service for matching users’ transport requirements.
Our Privacy Policy outlines how we handle personal information about individuals for purposes relating to our
functions and activities in an open and transparent manner. Personal information includes any information
about an identified individual or an individual who is reasonably identifiable.
By providing us with your personal information you consent to us handling it in accordance with our Privacy
Policy. If you provide us with any personal information about another individual then we rely upon you to
inform that individual of the details contained in our Privacy Policy.
2. Why we collect, hold, use and disclose personal information
We collect, hold, use and disclose personal information for purposes relating to our functions and activities.
For example, we may collect, hold, use or disclose your personal information for one or more of the
following purposes:
* providing you or your organisation with our services
* managing our customer relationship with you or your organisation
* providing you with information about our services
* evaluating or improving our services
* marketing or promoting our services
* carrying out our functions and activities
* complying with our legal or regulatory obligations
3. What kinds of personal information we collect
The kinds of personal information about you that we may collect and hold include:
* your personal details including name, address and contact details
* your transport requirements
* your travel and location information
* your service information including transaction details
* your payment information including credit card details
If we are not provided with the personal information about you which we request then we may not be able
to provide you with our services.
4. What kinds of website visitor information we collect
We may use cookies or similar technologies to collect information about your visits to this website. A cookie
is a small text file which is stored on your computer or device by your web browser when you visit this
website to enable your visits to be recognised.
The kinds of information that we may collect and hold about your visits to this website include your IP
address, domain name, locality, operating system, browser type, referring website, search terms, pages and
links accessed, and visit date and time. We may use this information for the purpose of maintaining and
improving this website and enhancing your experience browsing this website.
If you do not wish us to use cookies to collect information about your visits to this website then you may set
your browser to disable cookies but some parts of this website may not function properly if cookies are
disabled.
5. How we collect personal information
We usually collect personal information directly from you when you communicate with us through this
website or our software application or by telephone, email, facsimile or other means. For example, we may
collect your personal information directly from you when:
* you register to use or use our services including by providing comments
* you request us to provide assistance or support with the use of our services
* you request us to provide information about our services
* you complete a survey or provide feedback in respect of our services
* you subscribe to receive news or other information about our services
* you enter our competitions or promotions
We may also collect your personal information from a third-party for the purpose of carrying out our
functions and activities. For example, we may collect your personal information from:
* your authorised representatives in connection with providing you or your organisation with our Kbro
service
* our service providers that assist us to carry out our functions and activities including, information
technology providers, credit report providers and payment gateway provider
6. How we disclose personal information
We disclose personal information to third-parties for the purpose of carrying out our functions and activities.
For example, we may disclose your personal information to:
* other users of our services and your authorised representatives in connection with providing you or your
organisation with our services
* our service providers that assist us to carry out our functions and activities including information
technology providers, printing and mailing providers, sales and marketing providers, advertising providers,
credit report providers and payment gateway provider
* our professional advisers including accountants, auditors and lawyers
* our related agents, partners, affiliates and other trusted entities that assist us to carry out our functions
and activities
The third-parties to which we may disclose your personal information may be located in Australia or other
countries.
We will not disclose your personal information to any third-parties for any other purpose without your
consent except where required or authorised by law. For example, we will not sell, trade or rent your
personal information to any third-parties for marketing purposes without your consent.
7. How we use personal information for direct marketing
We may use your personal information to provide you with news or other information about our services
that may be of interest to you. In each such communication we will describe how you may at any time
request not to receive any further such communications from us. We will give effect to your request not to
receive any further such communications from us as soon as practicable.
8. How we hold and protect personal information
We hold personal information that we collect in both physical and electronic storage facilities including
paper-based files, computer servers, desktop and laptop computers, tablets, mobile phones and other
portable data storage devices.
We protect personal information which we hold from misuse, interference and loss, and from unauthorised
access, modification or disclosure using both physical and electronic security measures which include secure
premises, physical access restrictions, locked cabinets, video surveillance, secure databases, password
access, anti-virus software, data encryption and firewalls.
If we hold any personal information that we no longer need for any purpose for which we may use or
disclose the information then we will take reasonable steps to destroy or de-identify the information unless
we are required by law to retain the information.
9. How to access and correct your personal information
You may request access to, and correction of, any of your personal information which we hold. You should
promptly notify us if you become aware that any of your personal information which we hold is inaccurate or
out-of-date.
If you wish to access or correct any of your personal information which we hold, please contact our Privacy
Officer using the contact details below. You will be required to verify your identity before you will be
permitted to access or correct any of your personal information which we hold.
10. How to make an enquiry or complaint
If you have an enquiry or complaint about our handling of your personal information, please contact our
Privacy Officer using the contact details below. Our Privacy Officer is responsible for dealing with all
enquiries and complaints about our handling of personal information.
11. How we update our Privacy Policy
We may update our Privacy Policy from time to time to take into account changes to our information
handling practices by publishing an updated version of our Privacy Policy on this website. You should
regularly review the most recent version of our Privacy Policy available on this website.
12. How to contact us
You may contact our Privacy Officer using the contact details below:
Kbro Apps PTY LTD
Privacy Officer
Email: contact@kbro.com.au
This Privacy Policy is effective as of 2 February 2018

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